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FAQ

What payment methods do you accept?

We Accept PayPal and major Credit Cards for all payment processing. 

If you have a PayPal account, you can pay directly by logging into your PayPal account. If you do not have a PayPal account, please pay with PayPal accepted credit cards. PayPal accepts credit cards are: (VISA / MasterCard / AMERICAN EXPRESS/ Discover and Diners Club etc.)

Do you ship internationally?

We certainly do! We currently provide Standard Shipping to all major countries except for a few, we will contact you if we're unable to ship to your country and provide a full refund.

How long does shipping take?

We ship from our China and US warehouses depending on where the products are stored. Processing time usually takes 48 hours and standard shipping usually takes 4-21 days to US, Canada & Europe. Please visit our Shipping page for more details.

Can I get my product personalized?

Sure, All of our products can support customization service, on the premise that each product needs to have a customized quantity. Please contact us for specific customization requirements.

Head office

Address:
Hongwan Business Center C301,
Xixiang Jiedao, BaoAn,
ShenZhen, 518000, China

E-mail: Support@FloralSupplies.com
Call us: +86 755 82725757
Opening hours:(Beijing Time)
Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm